Salesforce

Salesforce Consultant & Trainer in Geneva

Salesforce is the world's leading CRM platform — powerful, flexible and complex. I train your Swiss teams to master it effectively: Sales Cloud, Service Cloud, Marketing Cloud and the Salesforce ecosystem, with practical workflows and nFADP-compliant data management.

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Why Salesforce demands a training investment

Salesforce can do almost anything — which is precisely the problem. Without proper training, teams use a fraction of its capabilities, create data silos, and build workarounds that undermine the very purpose of the CRM.

I deliver training that goes beyond button-clicking: your teams learn how Salesforce fits into your business processes, how to maintain data quality, how to build reports that drive decisions, and how to use automation (Flows, Process Builder) to eliminate manual work. Every module addresses Swiss-specific needs — CHF currency handling, multilingual configurations and nFADP compliance.

Whether you are deploying Salesforce for the first time or trying to fix years of technical debt, the training ensures your investment delivers real business value.

Salesforce is not a tool — it is a platform: invest in training and it becomes the backbone of your customer operations.

Example training programmes

Salesforce training formats

Each format is tailored to your level, your sector and your goals.

User

Salesforce for users

1 daySales / service teams

Navigation, data entry, pipeline management, reports, dashboards and daily workflows.

Admin

Salesforce administration

2 daysCRM admins

Configuration, custom objects, Flows, security model, data management and integration.

Advanced

Salesforce advanced features

1 dayAdmins / developers

Marketing Cloud, Einstein AI, AppExchange, API integration and advanced automation.

What I can do for you in Switzerland

Beyond training, I support you across your whole project:

  • Salesforce audit and optimisation recommendations.
  • Tailor-made training for all Salesforce user roles.
  • Implementation support for new deployments.
  • Consulting on Salesforce strategy and roadmap.

Who it is for

  • Sales teams using Salesforce daily.
  • Service teams managing cases and accounts.
  • Salesforce administrators and super-users.
  • Directors evaluating Salesforce ROI.

Salesforce training in Geneva, Lausanne and Zurich

Based in Carouge (Route des jeunes 47B, Canton of Geneva), I deliver on-site training across French-speaking Switzerland — Geneva, Lausanne, Fribourg, Neuchâtel — as well as in Zurich, Berne and Basel, on-site or via virtual classroom. Quotes available in CHF on request.

Frequently asked questions

You may be wondering…

Do you cover Salesforce Lightning or Classic?
Lightning is the standard and the focus of all training. Classic-specific topics are covered on request for organisations still migrating.
Can training be combined with Salesforce deployment?
Yes — training alongside deployment is ideal. We align training content with your specific configuration and processes.
Do you cover Salesforce Einstein (AI)?
Yes — the advanced format covers Einstein AI features including predictions, recommendations and automated insights.
How do you handle nFADP compliance in Salesforce?
Through data classification, field-level security, consent management features and data residency configuration — all covered in the admin format.
Let's get practical

Get real value from your Salesforce investment

Tell me about your Salesforce challenges and I will design a training programme for your team.

Get in touch